Shipping & Returns
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- SHIPPING METHOD
Delivery times begin 2-3 business days after the order is placed, pending availability and credit verification using your preferred shipping method.
- Standard (5-8 Business days).
Our Online Store gladly accepts returns within 14 days of the delivery date. We do not offer exchanges- but will gladly assist with a return and re-order. Merchandise must be in original, unworn condition, with all tags and packaging included.
1. Email Info@3sevenand8.com to submit a return request. You will receive a reply with instructions on how to complete your return within 2 business days.
2. Once approved, you will receive an email with instructions and paperwork that must be included in your package, along with a FedEx return label. Print both. Attach FedEx label to the outside of your return package and enclose the return authorization form inside the box.
3. Drop off your package at a FedEx location. If you prefer, you may ship the return package at your charge, using a courier of your choice.
4. You will receive an email from 3Seven&8 Customer Care- confirming that your return has been received and refund is being processed. Returns will be processed within 5-10 business days of arriving at our warehouse. Refunds will be issued for properly returned items. If your return does not meet the conditions listed, the package will be sent back to you. Please allow your financial institution up to 10 business days to post the refund to your account.
United States Sales Tax if applicable is calculated based on the final shipping address.